Support and Service

TECHNICAL SUPPORT

email:care@hsi.us

call:800.394.4426

supplies:shop.hsi.us

Submit a Service Ticket

Request any machine related issues here. All submissions will be received during the hours below:

Monday-Friday 8am-7pm ET
Saturday 10am-6pm ET

Average response time: (5 mins - 2 hrs)

Provide your HSI customer account info for faster service. Travel and service rates may apply.

Email*
First Name*
Last name*
Customer Number*
Company name
Phone number*
Postal code*
City
STATE*
Please Select AK AL AR AZ CA CO CT DC DE FL GA GU HI IA ID IL IN KS KY LA MA MD ME MI MN MO MP MS MT NC ND NE NH NJ NM NV NY OH OK OR PA PR RI SC SD TN TX UT VA VI VT WA WI WY

Lead Type

state* Two letter abbreviations only. Ex: NC, OH, TX

Machine Model and Serial Number*

Ticket description*

Lead source